BGD Abogados · Madrid

A car with hidden defects: what to do

Keep the advertisement, sale agreement, payment record and evidence of the fault. Record when the symptoms appeared and obtain a technical assessment before deciding how to approach the seller.

Discuss your case

What we review

We assess the seller's status, what was advertised or agreed, the delivery and payment records, and when the problem emerged. Technical evidence helps explain whether the fault is connected to the condition of the vehicle at the relevant time.

Documents to prepare

  • Advertisement, sale agreement and invoice
  • Payment and delivery records
  • Warranty documents and repair history
  • Workshop or expert reports and correspondence with the seller

You do not need to arrive with a perfect file. Bring what is available and identify any documents still missing, especially where a formal date or deadline is involved.

Choosing the next step

We compare the possible remedies with the evidence, the value of the dispute and the cost of pursuing it. Before repairs materially change the evidence, consider how the original condition and cause of the fault will be documented.

Questions about the process

Does every breakdown justify a refund?

No automatic conclusion should be drawn from a breakdown alone. The type of sale, nature and cause of the defect, timing and relevant terms all need to be reviewed before advising on a remedy.

How do I arrange an initial consultation?

Call the Madrid office or use the enquiry form. Explain the main facts and any relevant deadline. We will identify the information needed and the scope of any proposed work.

Related guidance

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Whether a return or another remedy is available depends on the transaction and the problem. Review the agreement, delivery date, reported faults and the dealer's response before assuming that a refund is automatic.

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The seller's status, the terms of sale, the nature of the defect and the timing of events may affect the route available. A technical report often provides an important foundation for advice.

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Keep the advertisement, contract, invoice, delivery record and repair history together. These documents help establish what was promised, what was supplied and how the problem developed.

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Contact BGD Abogados

Tell us about your case

A brief explanation helps us identify the relevant documents and the next step. Mention any deadline or formal notice you have received.

+34 91 186 30 81
info@bgdabogados.com

Calle Velázquez 27, 1º Ext. Izda., 28001 Madrid, Spain.
Monday–Friday, 08:00–20:00 (Madrid time).

The form sends your enquiry to BGD Abogados. Please provide an initial outline; supporting documents can be arranged through the appropriate channel.